FAQ

What types of products do you offer?

As of now, we currently mainly offer Pokemon TCG products however we also do pre-orders for other TCG as well, please refer to pre-orders.

Pre-orders

Pre-orders for Pokemon, One Piece, Disney Lorcana, Gundam, Dragonball, Yu-Gi-Oh, weiss schwarz, Union Arena are all available.

We also offer services such as sourcing for slabs and singles.

Please take note that due to the high volality in prices, prices may be different from what is shown on listing, prices are only locked once payment is made. For more details, please contact us via the contact form or any of our current social network platforms.

What is the process for ordering products from your store?

To order from DreamsCollectibles, simply browse our selection of Pokémon card booster boxes, select the desired product, and add it to your cart. Once you are ready to check out, follow the prompts to complete your purchase securely.

For customers in Singapore, self pick up is available! Simply select pick up in the check out page and select Cash on Delivery (COD) when checking out.

Do you offer international shipping?

Yes, we provide international shipping options for our customers. Shipping rates and delivery times may vary based on the destination, so please review the shipping information during the checkout process for specific details.

What is your return policy?

As the products can be easily tampered with, we do not offer any returns once its sold.

How can I contact customer support?

Please contact us through the contact page or any of our available social channels and we will try to reply within 24 hours.